Booking & paying
Accounts, payment methods, currency, receipts.
Booking & paying
Accounts, payment methods, currency, receipts.
Do I need an account to book?
No. Book with your email address. We set up your account in the background and send you a sign-in link, so you can find your booking any time without a password.
How do I find my booking?
Open the link in your confirmation email, or use Find my order with your booking number and email. Your e-voucher is on that page — show it on your phone, no printing needed.
I didn't get a confirmation email.
Check your spam folder first. Your booking still exists either way — look it up with Find my order, or write to us and we'll send you the link again.
Which currency am I charged in?
US dollars. If you switch the site to another currency, those prices are estimates — your bank converts at its own rate on the day.
My payment didn't go through. Was I charged?
No — a failed payment isn't charged. Your seats stay reserved until the time shown on your order page, so you can try again with Complete payment. If your bank keeps declining, try a different card or Apple Pay.
Can I book for friends or family?
Yes — choose the number of people when you book; one booking covers the whole group. Put your own email so the confirmation reaches you.
Try another word, or email us — a person will answer.
Didn't find it?
Ask us directly.
Tell us what you were looking for — we'll answer you, and add it here for the next traveller.
hello@yolohappy.comIt helps if you include
- Your booking number, if you have one
- The email you booked with
- The tour and the date