Cancellation policy

How deposits work: you pay a 30% deposit online to lock your spot, and settle the remaining 70% on site. Cancellation only concerns the deposit.

Free cancellation up to 24 hours

Cancel up to 24 hours before the start for a full refund of your deposit. After that, or if you do not show up, the deposit is not refunded.

Free-cancel window: 24h · Deposit refund: 100% · No-show refund: 0%

Free cancellation up to 48 hours

Cancel up to 48 hours before the start for a full refund of your deposit. After that, or if you do not show up, the deposit is not refunded.

Free-cancel window: 48h · Deposit refund: 100% · No-show refund: 0%

Free cancellation up to 72 hours

Cancel up to 72 hours before the start for a full refund of your deposit. After that, or if you do not show up, the deposit is not refunded.

Free-cancel window: 72h · Deposit refund: 100% · No-show refund: 0%

Free citywalk

This walk is free. You may cancel any time; please release your spot if you cannot attend so others can join.

Free-cancel window: 24h · Deposit refund: 100% · No-show refund: 0%

TODO: full legal text of the cancellation policy, reviewed before launch.